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Compassionate Communication, also known as Nonviolent Communication—originally developed my Marshall Rosenberg—is based on the understanding that all behavior is based on needs, which are neither good nor bad—they are just an intrinsic part of human behavior. What matters is how we express, and attempt to get these needs met—and on the receiving side, if we are able to see the underlying need in other’s expressions, as opposed to getting caught up in the (perhaps dysfunctional) expression of those needs.

“Conflict skills can be powerful tools for positive liberty, with which students become more able to solve their own problems and to express their interests in ways that can be effectively heard.”~Kathy Bickmore, Professor, University of Toronto.

Compassionate Communication teaches how to assess one’s needs, and clearly articulate to others—without blame or analysis. It also shows how to see the needs behind other’s actions, so as to not “take personally” seemingly negative behavior.

“Peace cannot be kept by force. It can only be achieved by understanding.” ~ Albert Einstein

Restorative Solutions utilizes this approach to train school personnel and students in the skill of compassionate communication.  The inspiration of Compassionate Communication— Nonviolent Communication, has been taught in 60 countries by Dr. Rosenberg.  He worked with many diverse groups, as educators, managers, mental health and health care providers, lawyers, military officers, prisoners, police and prison officials, clergy, government officials, and individual families. He was also active in war-torn areas and economically disadvantaged countries, offering Nonviolent Communication training to promote reconciliation and peaceful resolution of differences (Founder’s Bio, Center for Nonviolent Communication).  Of course such a simple natural technique can also be taught to children.

“Power is of two kinds. One is obtained by fear of punishment, and the other by acts of love. Power based on love is a thousand times more effective and permanent than the one derived from fear of punishment.” – Mahatma Gandhi